Frank Elberzhager
The Perception of Emojis for Analyzing App Feedback
When analyzing textual user feedback, the challenge today is that automation is only possible in a non-satisfactory way due to...
The Presumed Happiness of the Smiling Pile of Poo – How Emojis are Perceived by People
Emojis are widely used in digital communication, especially on phones. This makes them an important part of our multimedia experience....
Listen to Your Users – Quality Improvement of Mobile Apps Through Lightweight Feedback Analyses
Companies developing mobile apps face increasing requirements such as short time to market or high quality. Furthermore, users have more...
Acceptance testing of mobile applications: automated emotion tracking for large user groups
Mobile applications1 are nowadays used by everyone. The success of a mobile app highly depends on its user acceptance, which...