Svenja Polst

Journal Article

The Perception of Emojis for Analyzing App Feedback

Simon André Scherr, Svenja Polst, Lisa Müller, Konstantin Holl, Frank Elberzhager
International Journal of Interactive Mobile Technologies (iJIM) ‒ Vol. 13, No. 2, 2019 ·

When analyzing textual user feedback, the challenge today is that automation is only possible in a non-satisfactory way due to...

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